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WPK Pharmacy is a dynamically developing pharmacy network on the Czech market. The company is a member of the Wiener Privatklinik Holding AG Group, operating within the private healthcare sector in Austria. In the centre of Vienna, they operate a special private clinic and a senior healthcare centre that meets the highest European and world standards. WPK pharmacies are not only venues for professional consulting and qualified customer care, but also for a patient-friendly approach. Our pharmacies offer a complete range of drugs, food supplements, cosmetic products (including so-called medical cosmetics), medical devices and other products to regain and maintain your health. We also have a wide range of self-service products which do not need any prescription and are easy to find due to our classification system of the different products.Since the well-being of our customers is of highest priority to us, our pharmacies all have the same pleasant atmosphere. Customers can get a free WPK Loyalty Card that will bring them a number of benefits in all our pharmacies.We are looking forward to meeting you!
Our Company also offers you the possibility to purchase your favourite products online at home and subsequently pick them up in one of our pharmacies. You may choose from a wide range of over-the-counter products, food supplements, baby food, cosmetics, medical devices, etc. in our e-shop, plus you can benefit from current discounts on selected products.
Thanks to the highly qualified staff, WPK Pharmacies provide professional consulting services. Our pharmacists and pharmaceutical assistants are regularly trained and attend continuous education programmes.At our pharmacies, we can provide FREE blood pressure and body fat tests, and based on the obtained results, may recommend suitable diet adjustments to you. We also professionally advice you on the effects and interaction of drugs and food supplements. Smokers are welcomed for help and assistance: our trained pharmacists will help you quit smoking.We advise diabetic patients on how to correctly modify their life style and how to slow down the disease, as well as how to prevent any further complications.Our pharmacists and pharmaceutical assistants will also help you check the expiration dates on the individual items of your home first aid kits and/or suggest suitable products to be added. We also take back any drugs for disposal. WE OFFER FREE Body fat measurementBlood pressure measurementConsultation and check of the interaction of ano drugs and food supplements you useGuidance to diabetic patientsAssistance in composition of travel and home first-aid kitsChecking drugs expiration dates and the disposal of medicaments NEED HELP? PLEASE USE OUR CONTACT FORM
We make every effort at our pharmacies to ensure that you pay the lowest possible supplement charges. Our pharmacists make use of generic substitutions which often means patients do not need to pay prescription fees for drugs. If there is no "charge-free" option, our patients may, upon submitting a WPK Loyalty Card, benefit from up to 50% off the prescription charge.Diabetic patients will also appreciate that all of our insulin preparations are sold without a prescription charge. For women, we offer permanently advantageous prices for contraception.
The WPK loyalty card enables the accumulation of bonuses amounting to 50% off the VAT for purchases of OTC drugs and a discount of 50% on the prescription charge for drugs only available on prescription.Insulin products are entirely free of prescription chargesFavourable contraception priceseRecept (eRecipe) may be used1,200 prescription drugs free of prescription chargesChecking the indication and contraindication of the drugs you takeSpecial prices on selected product ranges3,000 over-the-counter products immediately available, including cosmetic productsFree blood pressure and body fat measurementGuidance and consulting for drugs, a healthy life style, and assistance to quit smokingWe take back any drugs for disposalPossibility to order your selected products within 24 hours
Customers may obtain a free WPK Loyalty Card that provides a number of benefits to our permanent customers at each of our pharmacies:50% off the prescription charge The 50% off the prescription charge may be applied by any WPK Loyalty Card holder. The discount only applies to prescriptions and includes all age groups.The discount may be verified on the cash receipt and/or on the websites of the Ministry of Health of the Czech Republic where you can find all information on prescription charges of the drugs you choose in the "Drugs" section. The 50% discount may not be granted if 50% is higher than the permitted regulated business surcharge of the pharmacy. In this event, the maximum possible discount up to the amount of the full surcharge of the pharmacy is granted to the patient. Therefore, the patient shall only pay the minimum prescription charge permitted by the legislation. 50% VAT discountThe 50% VAT discount may be applied by each WPK Loyalty Card holder by accumulating points on the Loyalty Card for each purchase of OTC drugs at WPK pharmacies.The discount may be applied to the next or subsequent purchases and will be verified on the cash receipt. The discount may be accumulated on the Loyalty Card and the account balance may be checked directly at the pharmacy. Loyalty Card benefits for WPK pharmacy patients: Low prices and prescription charges for selected products (such as insulin – no charge, antidiabetics, hypnotics, etc.)You will get points for every purchase of OTC products which are worth 50% of the VAT valueWe check the interaction of prescribed drugs50% discount of prescription charges for drugs covered by public health insuranceGeneral Terms and Conditions applicable to WPK Loyalty Card holdersThe WPK Loyalty Card programme (hereinafter the "Loyalty Card") is operated by the company Lékárna WPK s.r.o., with its office in Haštalská 1072/6, 110 00 Praha 1, Company ID No.: 02044277 and Avicel s.r.o., registered office Haštalská 1072/6, 110 00 Praha 1, Company ID No.: 27618897. The loyalty programme is intended for WPK pharmacy customers. The Loyalty Card holder obtains points in their personal account for purchases made at WPK pharmacies throughout the Czech Republic that can be exchanged for further purchase discounts, and may additionally benefit from other advantages associated with the Loyalty Card.Membership terms and registrationAny citizen of the Czech Republic may become a Loyalty Card holder if they agree to the terms and conditions of the loyalty programme contained in the electronic questionnaire to be filled in directly at the pharmacy or on the www.lekarnawpk.cz website. Each person may only submit one registration – multiple registration is not possible. By filling in the questionnaire and electronically confirming the entered data, the customer agrees to the terms and conditions of the loyalty programme and declares to have read and understood them.Using the WPK Loyalty CardAfter filling in the electronic application form at a WPK pharmacy, the customer immediately receives an activated WPK Loyalty Card. The card remains the property of Lékárna WPK s.r.o. and Avicel s.r.o. companies and serves to claim discounts, benefits and to record points collected for purchases at WPK pharmacies.The card is transferable and may be used at all WPK pharmacies throughout the Czech Republic. The collected points are not transferable. If the card is lost, a new Card can be issued at any WPK pharmacy. Collecting pointsTo register the purchase points, the WPK Loyalty Card holder must submit the WPK Loyalty Card prior to or with the payment at the cash register. Points are credited to the account for the purchase of the over-the-counter products, except for regulated drugs and vouchers. 10 points are credited for each CZK 1 spent. The value of 100 points is equivalent to CZK 10. Lékárna WPK s.r.o. and Avicel s.r.o. reserve the right to change the given values at any time, and such changes will be valid as of the day of posting on the www.lekarnawpk.cz website. Any complaints concerning point crediting to the card have to be raised at the specific point crediting purchase. Later complaints concerning point crediting cannot be taken into account. Lékárna WPK s.r.o. and Avicel s.r.o. reserve the right to determine the maximum and minimum purchase amount for which points will be credited, and also reserve the right to specify products excluded from the crediting of points. The up-to-date list with products excluded from point crediting, if any, will be published on the website.WPK Loyalty Card cancellationA WPK Loyalty Card holder may terminate their membership at any time, electronically at the address lekarnawpk.cz, or with a letter addressed to Lékárna WPK s.r.o., Haštalská 1072/6, 110 00 Praha 1 or Avicel s.r.o. Haštalská 1072/6, 110 00 Praha 1 and can send the devaluated loyalty card to the address above. Lékárna WPK s.r.o. and Avicel s.r.o. reserve the right to cancel the loyalty card if it has not been used for over 12 months. The customer still has the right to register for a loyalty card at any time again. Cancellation of the card results in the cancellation of all the points collected on the loyalty card. The companies Lékárna WPK s.r.o. and Avicel s.r.o. are entitled to cancel the card if the holder violates the General Terms and Conditions. The loyalty card holder undertakes to immediately notify any change in their personal data by sending an email to lekarnawpk@pharmd.cz. The Lékárna WPK s.r.o. and Avicel s.r.o. companies are entitled to change the terms and conditions of the WPK Loyalty Card programme at any time. New terms and conditions are applicable starting from the date of publishing on www.lekarnawpk.cz website. The Lékárna WPK s.r.o. and Avicel s.r.o. companies reserve the right to terminate the WPK Loyalty Card programme at any time.Rules applicable to the consent to the provision of personal dataCustomers shall submit the following data to the operator:customer's surname and namecustomer's address of permanent residencecustomer's birth identification numbercustomer's phone number and email addressdetails of the customer's health insurance companydetails of drugs and medical devices the customer purchase(d) and or picked-up (will pick up) at the pharmacy operated by the company (hereinafter the personal data).The provision of such personal data is voluntary. By providing personal data customers give their consent to the sending of offers for goods and services and/or to the conduct of marketing surveys.Customers are entitled to restrict the mentioned scope of the processed personal data and understand that unless they give consent to the processing of their name and surname, birth identification number, permanent residence address and information on drugs and medical devices the customer purchased / will purchase and/or collected / will collect at the pharmacy operated by the company, they may not be included in the above mentioned loyalty programme.Customers will be issued a WPK Loyalty Card based on the provided dataThe card is issued in the particular name of a particular customer and may only be used in conformity with the current rules in force.The card is transferable and may be used at any WPK pharmacy within the territory of the Czech Republic.The operator may modify and/or extend the purposes of the WPK Card use and will thereby notify any amendment of the rules.Processing of personal dataThe operator may modify and/or extend the purposes of WPK Loyalty Card use and will thereby notify any amendment of the rules.Personal data will be processed by automated processing through own employees or contracted companies, and by using the means of computer technology.Personal data will be safely stored in an electronic format and made accessible to third parties only on the basis of an agreement on personal data protection and non-disclosure of confidential information.Personal data may only be made accessible to company employees or external companies on the basis of an agreement on personal data protection and non-disclosure of confidential information.Unless a customer asks for the cancellation of the registration, it is deemed that they agree with the amended rules. Instruction on the rights pursuant to Section 12 and 21 of Act No. 101/2000 Coll., on personal data protection If a customer asks for any information concerning the processing of their personal data, the administrator is obligated to submit such information to them without undue delay under the terms and conditions specified in Section 12 of Act No. 101/2000 Coll., on personal data protection.The information shall always contain the following:purpose of personal data processingpersonal data or personal data category that is the subject of processing including all available information about its sourcenature of automated processing in connection with its use for decision making if actions are taken or decisions are made on the basis of the processing, which include infringement of the rights and legitimate interests of the data subject; recipient, or categories of recipientsIn exchange for providing the information, the Administrator is entitled to demand a reasonable fee not exceeding the costs that were absolutely necessary for providing the information.If a customer finds or thinks that the Company in the capacity of the administrator or the processor processes the personal data contrary to the protection of the data subject's private and personal life or contrary to law, in particular if the personal data is inaccurate with regard to the purpose of their processing, they mayask the administrator or processor for an explanation ask the administrator or processor to eliminate such a situation, in particular by blocking, correcting, supplementing and/or liquidating the personal dataIf such request by the customer is found to be justified, the administrator or processor shall immediately correct the insufficient situation.Unless the administrator or processor meets the requirements of the customer, he/she is entitled to directly address the Personal Data Protection Office (hereinafter the "Office")The proceedings above does not exclude the possibility that the customer refers directly to the Office with their motion.If as a result of processing the customer's personal data any harm occurs other than property damage, claims of entitlement to compensation shall be handled in accordance with the specific law.If any violation of the obligations imposed by the law occurred at the administrator or processor while processing the personal data, they both shall be held jointly and severally responsible.
